Introduction to Operations Management

Introduction to Operations Management

Introductions

Housekeeping
a. SloanSpace
b. Course Introduction
c. Professional Standards

Concepts & Nokia

Course Outline

Next Time
a. Sega
b. CPM

Course Materials:
Course packet
E.M. Goldratt and J. Cox, The Goal: A Process of Ongoing
Improvement, North River Press, 2nd Rev. Ed., 1992.
The Memory Jogger, Goal/QPC, 1988.

Grading
Class participation: 30%
First case write-up 20%
Second case write-up 25%
Third case write-up 25%

Professional Standards
Academic Integrity–”Do your own work”
Behavioral Integrity — “Do unto others . . . “

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